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POST
Create a ticket

Authorizations

Authorization
string
header
required

Company-owned API token. Supply Authorization: Bearer YOUR_CCONNECT_API_TOKEN. Never use provider tokens or member passwords. Tokens are shown only once when created.

Headers

Idempotency-Key
string
required

Unique key for a ticket creation (1–128 visible ASCII characters). Retained for the company's lifetime. Reusing a key with a different request returns 409; identical retries return the original 201 response.

Required string length: 1 - 128

Body

application/json
subject
string
required
Required string length: 3 - 160
description
string
required
Required string length: 1 - 10000
priority
string
default:normal
Pattern: ^(low|normal|high|urgent)$
conversation_id
string | null
Maximum string length: 4096
custom_fields
object | null

Response

Created

data
object